Quote:
Originally posted by MikeTLive
basicly have them keep sending out new modems until it is fixed.
They do not appear to do any burn in testing of them and are using the customer as betatesters. (kind of like microsoft)
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and what next? Comcast is going to join the Microsoft Club and start charging their customers to be beta-testers of their cable modems? kinda like Microsoft talking about charging customers for every service pack release they make....
kinda ridiculous, really... talk about poor customer service concepts...
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