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The Scuppers This is a new forum for the not necessarily fishing related topics...

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Old 08-23-2009, 04:17 PM   #1
Tagger
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I would think you could legally refuse to wait on someone who was dropping F Bombs in your direction . Personally I find that very abusive . We all have bad days but wifeys testimony makes it sound like a regular thing .. I'd like to be with you if this guy showed up local one night .. I'll tear up the little pieces .. Larry ,,, you gotta do something about that Irish whisper ..
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Old 08-24-2009, 11:01 AM   #2
TheSpecialist
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Larry sorry to hear the news. No one person makes enough money to ever take that %$%$%$%$ from a customer. I am always in the customers house dealing with them, and as soon as it get to the point where I am gonna punch u in the face, I walk away telling them someone will be back. I get in my truck and leave. I call a foreman and tell em to go talk to the customer and then send someone else to do the job. I have the right to be treated with RESPECT. People should learn to not bite the hand that feeds them. It's too bad in this world that managers no longer stick up for employees..

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Old 08-24-2009, 11:17 AM   #3
FishermanTim
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It's really amazing that most (if not all) companies in the service industry will bend over backwards to accommodate the customer, and they wonder why they have a hard time retaining employees?
It's equally amazing that these same companies will WASTE time and money to RE-TRAIN their employees to deal with customers (in otherwords, kiss a$$ with a sheet-eating grin) because their business is doing poorly.
Gee, if customers knew that no BS would be tolerated the moment they walk in the door, if they knew that you will be treated in the same manner that you treat our employees, if they knew that the customer ISN'T ALWAYS RIGHT, then maybe you could turn more profits than personnel?
Do these companies realize that if you piss on or neglect an employees' basic civilized rights at work, that eventually you will have made more enemies than customers? W@ord of mouth can really do a number for a business, whether good or bad!
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