comcast internet

[striperman36]

I unplug for fifteen seconds my modem let it boot and then the router every sunday morning. There always seems to be some maintainence going on in my area.

[MrHunters]

Originally Posted by striperman36

I unplug for fifteen seconds my modem let it boot and then the router every sunday morning. There always seems to be some maintainence going on in my area.

that aint right.

[fishbones]

Originally Posted by striperman36

I unplug for fifteen seconds my modem let it boot and then the router every sunday morning. There always seems to be some maintainence going on in my area.

I had the same problem and I was told that when they update the digital phone, they send messages through the modem and then it needs to be re-booted. After I started having more problems with one of my cable boxes, I learned that it was the drop line into my house that was causing problems, and not the modem. This took 3 months and 5 visits from technicians to figure it out. Comcast has a bunch of contracted techs that don't know what they are doing and the people on the phone are even worse. If you need to have a service call, ask for them to send someone who actually works for Comcast and not a contractor.

[striperman36]

I had a two line system into the house, one for the data line 1 for the cable line. I came home one day and found they had stolen one of the lines out of the box and clipped it at the house so I couldn't use it. Really pissed me off.