Thank you for contacting PayPal about a fraudulent (spoof) email or Web 
site. We appreciate you bringing this suspicious email to our attention.
We can confirm that the email you received was not sent by PayPal. Any 
website which may be linked to this email is not authorized or used by 
PayPal. 
Our fraud prevention team is working to disable any website linked to 
this email. In the meantime, please do not enter any information into 
this website. If you have already done so, you should immediately log 
into your PayPal account and change your password, as well as your 
security questions and answers. We also recommend that you contact your 
bank and credit card company immediately. 
Please follow the instructions below to report an unauthorized 
transaction associated with your PayPal account:
If you are able to log into your PayPal account:
1. Log in to your account at 
https://www.paypal.com
2. Select the "Resolution Center" subtab.
3. Click "Open a dispute."
4. Select "Unauthorized transaction," then click "Continue."
5. Enter or select the transaction ID for the transaction you would like
to dispute, then click "Continue."
6. Complete the report for Unauthorized Use on a PayPal Account, then 
click "Continue."
7. Confirm that the claim is correct, then click "Submit."
If you cannot log in to your account, follow the instructions below to 
report an unauthorized transaction associated with your PayPal account:
1. Go to 
https://www.paypal.com/
2. Click on the "Security Center" link located at the bottom of any 
page.
3. Under the "Report a Problem" column, click on "Unauthorized 
Transaction."
4. Click "Continue" under "Unable to log in?"
5. Confirm that the transaction in question is unauthorized then click 
"Continue."
6. Complete the report for Unauthorized Use on a PayPal Account, then 
click "Preview."
7. Confirm that the claim is correct, then click "Submit."
8. Confirm your account ownership by entering the financial information 
requested, then click "Continue."
Lastly, we recommend taking a few steps to protect yourself from 
identity theft:
1. Download the SafetyBar, a toolbar for Outlook and Outlook Express, 
which identifies known spoof emails.
2. Get eBay Toolbar with Account Guard which warns you when you're on a 
potentially fraudulent (spoof) Web site.
3. Sign up for Equifax Credit Alerts for PayPal Users, a program that 
provides an early warning detection system in the event of identity 
theft. Find out more by visiting the PayPal Identity Protection Center 
at 
www.paypal.com/idprotection.
4. Frequently monitor your PayPal account for suspicious activity.
For additional tips please visit the PayPal Security Center at 
https://www.paypal.com/security.
Thank you again for sending us your report. We appreciate your efforts 
to keep PayPal safe. 
Sincerely,
PayPal
PayPal Account Review Department
__________________________________________________  ____________
Important: PayPal and its representatives will NEVER ask you to reveal 
your password. There are NO EXCEPTIONS to this policy. If anyone 
claiming to work for PayPal asks for your password under any 
circumstances, by email or by phone, please refuse and immediately 
contact us via our secure webform online.