Dunkin Donuts

[Jimbo]

This is why I hate going into stores period. Outfished is right, it's partly training. Think about the last time you bought something and your change was counted back to you properly and not dropped haphazardly in your hand, and on top of that YOU get attitude from the person on the other side of the counter. It is beyond me why a manager would let a kid or anyone get away with talking down to a customer. In most cases, the customer IS right. I don't even want to get started on the abuse of my food in supermarkets. "Look dude, I'm sorry yoiu ain't making enough to cover the cost of another dozen earrings and a new paintjob on the hair, but don't take it out on my food. I plan to eat it when I get home. You wanna slam dunk something go find a basketball court."
Even where tipping is appropriate, I have no problem rating the service I got and tipping accordingly. It's not rocket science. Deliver the product with a pleasant demeanor, on time, as requested, and stop back once in a while, smile, and see how I'm doing. If you expect 20% from me because you think just wearing an apron makes you a waitress, you're probably already down to 10%.

[Raven]

to quote JIMBO:
"Look dude, I'm sorry you ain't making enough to cover the cost of another dozen earrings and a new paintjob on the hair, but don't take it out on my food. I plan to eat it when I get home. You wanna slam dunk something go find a basketball court."

too funny!! thanks brother, for the belly laugh.... hahahahahahaha

[nofences]

I deal with this every damn morning!!!! First of all it's sad to even think that these Dunkin workers are the future of America. They always screw up my large regular ice and a donut, how hard is that?!!! It used to cost $2.98 and they would hand me the 2 cents expecting a larger tip!!! Needless to say I wouldn't even give the 2 cents. Then one day they raised the damn price to $ 3.25, now I know this was just to to help induce larger tips right. Well not here buddy, I purposely take my change because they expect it!!! I shouldn't get too upset though because I need someone to get my coffee!!!!!

[Raider Ronnie]

Are most of the complaints about american DD workers or the NON english speaking (Brazilian) ones, like we have out my way?

[Motor Fish]

They have another trick up there sleeves too. I called them on it twice. I order two number 2's and know how much it will cost, let's say $7.25. She looks at me and asks for $8.75. I hand her a 10 and step aside and double check my math. After I'm sure I got ripped off, I tell her that she charged me too much. She opens the drawer and hands me $2, no questions asked, almost like she wanted me to go away ASAP. She knew exactly what she was doing. I wonder how many people she does that to everyday.

[Goose]

This one's fa Dave & Mike

I few years back I was in a rush to go fishin. It happen to be a full moon I just wanted to grab my coffee and go ASAP. I get to where you order, it takes her a while and she says "I'll be right with you". I'm waiting and waiting and waiting, man it seemed like forever, mean while this freakin B*&^%tch is yappin away with her freind who's in the car a head of me at the pick up window. Finally I just couldn't take it any longer. It had to have been at least 10-15 mintues.. seemed like forever. At this point my blood pressure is rising and I get a bit nervouse too, so I drove up real close to the car in front of me while shes still yappin away. Now I very F*&^in pissed. I started counting all the pennies, nickles, dimes and a couple qaurters if I remember correctly. I had as much change as possible. Finally after about 15 or 20 minutes the car drove off and I pulled up to the window. I swear to you.. I don't even know how I got the words out of my mouth but I did..... cause my head felt like it was gonna blow. I tell her "med regular"! when she put the coffee down, I wipped as hard as I could a handfull of change at the stainless steel counter and that chit flew every where I grabed the coffee and yelled as loud as I could....."YOU F@%&in B*&^tch, who the F do you think you are?" I'm pretty sure those where my exact words. I was so pissed I remember was gonna go inside a reem her a new a$$ because I worked for the owner at the time(after all that I problably would have lost my job for being a nutt case). I chilled out alot since then and avoid those kinda situations and I use a little more tack.

[fishaholic18]

Thanks Tony!!

[MAC]

Originally Posted by Raider Ronnie

Are most of the complaints about american DD workers or the NON english speaking (Brazilian) ones, like we have out my way?

This girl is a white english speaking maybe 19 year old.

Thanks Goose. I may use the penny one

[Westport Jeff]

Mac:

The DD located in the Mobil station at Cobbs Corner has a no tip policy. The sign is on the register.

This is the only one I have seen like that. Too bad more places don't adopt this policy.

[MAC]

Originally Posted by Westport Jeff

Mac:

The DD located in the Mobil station at Cobbs Corner has a no tip policy. The sign is on the register.

This is the only one I have seen like that. Too bad more places don't adopt this policy.

That shop is fine. This shop is on the corner of 138 and Central.
Well I went to see the manager again since she never called back. Guess what; she said the girls draw was short 41 cents So apparently the manager never intended to call me back either. I informed her that I was going to write a letter to her corporate headquarters which didn't seem to faze her either. I asked her what ever happened to " The customer is always right" ? To which I got no response.

[outfished]

Originally Posted by Raider Ronnie

Are most of the complaints about american DD workers or the NON english speaking (Brazilian) ones, like we have out my way?

Hey RR, When you mentioned (Brazilian) and seeing your location coordinates, we're practically neighbors. Viva Brazil