send it to shimano, fill out their online form, check all the boxes so they go thru it, they go thru the whole thing for like $25, rarely charge for new parts
Location: I live in a house, but my soul is at sea.
Posts: 8,711
Check their pdf on their service site to make sure they still support your reel or your sending in, only to have it returned. I took Sea Dangles advice and sent mine to Ricks Reel Service in FL, as 3 out of the 4 I was sending in are no longer supported. Good support, good communication and they don't bill you until you are satisfied with the repairs; I'd definitely use them again next fall.
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