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CS that is your opinion. We sell 1,000s of lips a week and have no complaints. I have further invested $$ in vibatory tumbler & media over the past few weeks to buff the edges cleaner and for the luster of the metal. There is always room to get better whether it's adding additional Products or just helping people learn a few new tips.
As far as Salty not coming, I was surprised when he was not there also.
You will have to check with the powers that be, why he was not, it's none of my business & I'm staying out of that.
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