Anybody order from Hatteras Outfitters Recently

[scoobe]

Placed an order a few weeks ago. I haven't received a reply to my email and I can't seem to get anyone to pick up on the phone. I'm not too worried as the cc I supplied expires this month. I like the products but if the service is this slow... some other person/business will get my dollars

[plankton]

It's unfortunate to be hearing all of this bad feedback about HO, I've always recieved excellent service from them in the past. Sounds like they must be real busy down there, someone mentioned the building of an addition and I think it's peak fishing time for them as well, so I can sympathize, but if they know they're gonna be tied up and not be able to fill orders they should have a message to that effect on their homepage to avoid alienating customers. I was actually getting ready to order a custom rod from them, but I think I'll wait a bit now seeing as they are backed up, they'll still get my business, good people with some great products.