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The Scuppers This is a new forum for the not necessarily fishing related topics...

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Old 06-28-2007, 03:47 PM   #1
spence
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Ok, it's going to be replaced...

If anyone wants a shot at repairing it and have a decent dishwasher for cheap...come and get it

-spence
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Old 06-28-2007, 04:59 PM   #2
basswipe
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STOP!!!!!!!!

Try this!http://www3.sears.com/

I got parts for a 20yr old grill.Buy a new a washer?Why do that its not that old.Buy a new washer is just plain %$%$%$%$ty advice.Find the leak and replace the part.
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Old 06-28-2007, 05:04 PM   #3
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Nevermind,Sears has nothing to do with Kitchenaid.

Sure you bought it at the Sears outlet?If you did....sol Spence.
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Old 06-29-2007, 12:40 AM   #4
bloocrab
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On a serious note, I am in the troubleshoot and repair business and believe me when I tell you, parts are marked up well over 200%.

It's a NO-WIN situation for the consumer.

60% of the people will replace it

35% of the people will try to repair it once

15% of the people will spend more money trying to repair it and end up spending as much as a new one would have cost. .....

05% of the people don't know how to figure out percentages so all these stats don't matter anyway...


I've had customers cancel service calls after discovering the price we charge for basic parts (keyboard/mouse/power supplies/etc) as opposed to BestBuy or Walmart prices,,,<after the problem is diagnosed of course> (hence my earlier post). I don't mind when they do it as it strengthens our customer/client relationship. They know other technicians/companies would replace mainboards first before realizing the pin was bent on the P/S2 connection.

You seem like a smart guy spence, if you can't get a handle on it, it's probably going to be an expensive fix...so you're probably making the right decision.

...it finally happened, there are no more secret spots
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Old 06-29-2007, 07:46 AM   #5
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Yes, it's a racket...but that's how the business model has evolved. Service after sale is a big margin driver of profit in many industries.

There's a small chance I could rip it apart and fix the problem, unfortunately my time is worth a lot as well. I could spend a 1/2 day or an entire day running around trying to buy parts and replacing everything that could be wrong. The expertise of a service person is at a premium and best case you still have a unit with a lot of other worn parts.

What's going to die next?

-spence
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