and their attitude started way before this latest @#$%
many, many years ago when I was a accountant working for one of the big8 we ha da company with 36 branches & 11 plants , Toronto, Winnipeg< vancouver, no problem==but Q&M , every single @#$%^&* time it was a project to get any thing from them //and when we did ==it was always late & wrong
I told my wife years ago I had no desire to visit Q&M or most of Europe , they take our money & tell us to #$%^ ourselves