|
Mine was 'compromised' for the 2nd time in 2 years. Last year, after having the card for 10+ years, I received a call from them regarding the dreaded unauthorized charges on it. Once I told them the charges weren't mine they transferred me to a fraud guy who was extremely talented at treating me like a friggin red headed stepchild with leprosy. They demanded a notarized statement, signed under the pains and penalties of perjury, attesting to the fact that the charges weren't mine, and wanted me to pay the charged 'until the issue is resolved' (ha). They sent me another card with a new #, which I used once or twice, then put it aside - hadn't used it in about a year because I was so pissed at them. Got a statement last week with a charge on it, called them up. Got some meatball who asked me 3-4 times if I was sure that I didn't make the charge. Lost my mind on him, told him to take the f'n charge of without any more bs and, while you're at it, cancel the f'n thing because your company is f'n incompetent.
I get home last night, two letters from them both dated Feb 22. Letter 1 reads ' As you requested, we have closed your account. It's been a pleasure to have you as a customer and to serve your credit needs.' Letter 2 reads 'We want you back - you've been a valued customer, and we're truly sorry that you recently closed your account with us.' No wonder why these companies are going down the tube.
Johnny, you got it right - that's the only way to use'em. Free short term loan with recourse if there is an issue, and monitor them like a hawk.
(BTW Johnny, nice to see you at Sweet's)
|
Threaded Mode