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Just got an email back from Craig. Asked him alot of questions. I am now sold on a Van Staal. He emailed me back overnight. Great service. And everything made sense. I like the idea of the new service program where you arent entitled to send it in each year. & you only pay for what you want to have done, You only pay for wear items. Not everyone is going to be swimming with their reel. I feel I am going to be very happy now owning one. I suggest if you have any questions email them or call. You'll feel like part of the van staal family.
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