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-   -   getting jipped at the supermarket (http://www.striped-bass.com/Stripertalk/showthread.php?t=81077)

Slingah 02-11-2013 04:18 PM

getting jipped at the supermarket
 
I hate it when you look at the receipt from the market when you get home and something you bought that was on sale...... like a roast... didn't ring up as the sale price..... and the deal you thought you got didn't happen....you paid like 8-10 bux more :fury:
This happens a lot! I never bother to get my money back....I'm going to start though.
Does this tick anyone else off??? I think I'm officially old...

iamskippy 02-11-2013 05:20 PM

Yup, if you want some solid advice and its work for me time and time again

A stromgly worded email with terms like class action lawsuit to there customer service, or if they have a facebook page start spamming it with what happened you will be amazed how fast they respond.

If you think im joking ask Buzz what happen with Pepboys and me, not only did i get compensated, i was re embursed and the manager was fired!
Posted from my iPhone/Mobile device

PaulS 02-11-2013 05:23 PM

When that has happened to me I've taken the receipt back and shown them. Never had a problem.

When you didn't get your $ back, what did they say? You can always return the item.

Slingah 02-11-2013 05:28 PM

Quote:

Originally Posted by PaulS (Post 984311)
When that has happened to me I've taken the receipt back and shown them. Never had a problem.

When you didn't get your $ back, what did they say? You can always return the item.

I should have wrote that I never bother....will now.....

PRBuzz 02-11-2013 05:52 PM

Quote:

Originally Posted by iamskippy (Post 984310)
Yup, if you want some solid advice and its work for me time and time again

A stromgly worded email with terms like class action lawsuit to there customer service, or if they have a facebook page start spamming it with what happened you will be amazed how fast they respond.

If you think im joking ask Buzz what happen with Pepboys and me, not only did i get compensated, i was re embursed and the manager was fired!
Posted from my iPhone/Mobile device

Stay on Skippy's good side, this guy is relentless!:)

iamskippy 02-11-2013 08:27 PM

Quote:

Originally Posted by PRBuzz (Post 984316)
Stay on Skippy's good side, this guy is relentless!:)

Lol come on Buzz, are you saying you have never tried some of my techniques?
Posted from my iPhone/Mobile device

JackK 02-11-2013 09:25 PM

Pretty sure that store policy at stop and shop is that if an item is marked as on sale, and it doesn't ring up as the sale price, you get it for free. It's happened to me at least three times- the last time a girl tried to change the price to the sale price, I called her out on it, then she gave it to me for free...

Just have to watch for it, and call it out as it happens.

spence 02-11-2013 10:02 PM

I've usually found that just pointing out the mistake is all most retailers need to correct.
Posted from my iPhone/Mobile device

iamskippy 02-11-2013 10:43 PM

Quote:

Originally Posted by spence (Post 984357)
I've usually found that just pointing out the mistake is all most retailers need to correct.
Posted from my iPhone/Mobile device

Hahahhahahhahahhahaha
Posted from my iPhone/Mobile device

Raven 02-12-2013 05:12 AM

you didn't mention whether or not you had a store card
that was pre-scanned
which gives you store membership discounts....
maybe you were in a hurry....
you can also add it up as you go ....so you have an IDEA
what your total might be....

Jackbass 02-12-2013 08:32 AM

My wife is the queen of this stuff. She can spot a hose job from a mile away. When it does slip through she brings it right back
Posted from my iPhone/Mobile device

The Dad Fisherman 02-12-2013 09:27 AM

You know you could walk in calmly and just show them the receipt and say you think there was a mistake made 1st....sometimes that works....

Quote:

Originally Posted by iamskippy (Post 984310)
Yup, if you want some solid advice and its work for me time and time again

A stromgly worded email with terms like class action lawsuit to there customer service, or if they have a facebook page start spamming it with what happened you will be amazed how fast they respond.

If you think im joking ask Buzz what happen with Pepboys and me, not only did i get compensated, i was re embursed and the manager was fired!
Posted from my iPhone/Mobile device


iamskippy 02-12-2013 10:47 AM

Quote:

Originally Posted by The Dad Fisherman (Post 984395)
You know you could walk in calmly and just show them the receipt and say you think there was a mistake made 1st....sometimes that works....

1 chance in 100, seems like the have the head of the class at the cust service counter when i go or call in, social media is the way to go, this also forces them to stop making the same mistakes, cause im sure the person behind the counter is going to report it as they are to busy tweeting
Posted from my iPhone/Mobile device

The Dad Fisherman 02-12-2013 10:54 AM

Is the problem the dozens of customer service people you deal with....or the Customer? That seems tlike the common denominator. :hihi:

If you talk to people calmly from the get go...less likely they are going to spit in your coffee....Just Saying

Dick Durand 02-12-2013 01:06 PM

Quote:

Originally Posted by Jackbass (Post 984389)
My wife is the queen of this stuff. She can spot a hose job from a mile away. When it does slip through she brings it right back
Posted from my iPhone/Mobile device

Funny. I always thought my wife's photo should hang in every supermarket with the caption, "Beware this woman."

Raven 02-12-2013 06:23 PM

it's not just the stores

it's the manufacturers of products too
by shrinking the contents in weight
but keeping the box it comes in the same size

so many items you open to find them only 2/3 rds full

Swimmer 02-13-2013 09:38 AM

Quote:

Originally Posted by Jackbass (Post 984389)
My wife is the queen of this stuff. She can spot a hose job from a mile away. When it does slip through she brings it right back
Posted from my iPhone/Mobile device


Ditto here as well. My wife stands and watches as each item rings up and stops them in there tracks. We do coupons all the time and save a pile of do, re, me.........They aren't too happy to do it sometimes, because of all the customers standing around. They especially don't want you to return meat, because they have to throw it away, so they will refund you on the spot. My wife rarely ever buys anything not on sale, and then dumps a coupon on top of it to really get a deal. Remember, an on sale item + a coupon=priceless.

FishermanTim 02-13-2013 01:30 PM

Most times we are in a rush to get in and get out, and we don't really bother to check the receipt. If I'm buying meats or higher-than-average priced items, I WILL check before I leave.
Most stores do want a happy customer, but the few that don't really stand out as "shop at your own risk" retailers.

Also keep in mind, as with Stop & Shop and Shaws, that if they are dealing with labor disputes the errors can become much more commonplace. (Think disgruntled employee)

Jimbo 02-15-2013 12:09 PM

I'm not sure if I've ever been jipped because I don't really check the receipt that closely, but I can say I've been jipped by baggers who don't seem to give a crap as they slam stuff in the bag and you get home with dented cans, crushed vegetables, chips, cookies, bread. Not too long ago had a dozen eggs the bagboy was sent back with because they didn't have a price scan bar. I didn't check when he returned but got home to find three cracked eggs. I always took the opportunity to bag for myself if noone was there, but from then on I politely insist on bagging my own stuff. It does seem to tick off alot of baggers when I say that I just can't accept paying to have damaged food items.

RIROCKHOUND 02-16-2013 10:53 AM

Quote:

Originally Posted by The Dad Fisherman (Post 984395)
You know you could walk in calmly and just show them the receipt and say you think there was a mistake made 1st....sometimes that works....

Usually it works...

I do a majority of cooking and shopping in our house.
At Stop and Shop I use the scan gun and bag myself as I go. This goes faster, I can see the tally and price, and stay on budget.. works great for the weekly shopping... Any issues you just don't ring it and explain to them it came up as the wrong price or something. I have never had an issue with them jipping me... other than the slow steady price increases across the board...

spence 02-16-2013 01:27 PM

For some reason I have this image of Bryan pretending he's a Star Trek extra and trying to stun old Portuguese ladies arguing over woody string beans in aisle 9.

-spence

Nebe 02-16-2013 02:08 PM

He's got a smart phone now. Scottie!!! Beam me up!!!!
Posted from my iPhone/Mobile device

Redsoxticket 02-16-2013 04:03 PM

He has a video live feed from the store to home while simultaneously talking to misses as she selects what to buy.
.
Posted from my iPhone/Mobile device

Raven 02-17-2013 06:00 AM

when returning
don't forget your extra.... ________.

(fill in the blank)

iamskippy 02-17-2013 06:48 AM

You guys can stick to your methods and i will stick to mine. I have enjoyed paying $15 a month for my sprint phone with unlimited everything for over 3 yrs now.

But its going to go up soon cause of the data plan required with these smart phones, but i guess i can stomach $50 after taxes for unlimted everything with sprint.


Posted from my iPhone/Mobile device


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